THE COMFORT CREW ACADEMY
PRIVACY POLICY

Thank you for visiting the Comfort Crew Academy website (“Site”) Through the Site, Comfort Crew Academy aims to extend our mission to use proven resources to help military kids and their family connect and build resiliency in the face of extraordinary challenges. "Comfort Crew Academy" also is referred to as "we," "us" or "our" in this Privacy Policy. PRIVACY PRINCIPLES Comfort Crew Academy strives to provide safe, entertaining and educational content. We take this seriously and recognize the importance of privacy concerns especially in the digital environment. With this in mind, we have adopted this Privacy Policy for our Site. On our Site, we collect personal information in two forms. One form is information that we expressly request you to provide in connection with certain activities. The second form is anonymous information that we automatically collect from your computer, phone or other device. Our Privacy Policy is based on the following principles:

1. Definitions and Interpretation

1. You are free to choose whether or not to engage in any activity on our Site that involves your submission of personal information, such as your name, email address, phone number or other information that can be used to identify or contact an individual, whether online or offline. We will ask you for such information expressly. Most of the activities on our Site do not require you to submit any personal information.


2. Data Collected

2. When we ask you to submit personal information, we will explain in the sign-up or collection process how we will use the information (such as requesting an email address when you sign up for a newsletter). We will use the information only as we have stated, other than in Special Circumstances which are described below (such as in relation to law enforcement or a business transfer).

3. Our Use of Data

3. We use the anonymous information that is automatically collected from your device, such as a computer's Internet Protocol address, a mobile device identifier, operating system, or general location such as zip code, to support internal operations so that we can understand and monitor the usage of our Site and improve the performance of the Site.


4. Third Party Web Sites and Services

4. There is no behavioral advertising on our Site which means that you will not see any advertising that is targeted to you based on your combined activity on our Site and your activity on other Sites and apps.

Third parties that we use to assist with the Site are required to follow this Privacy Policy. .

5. Especially for Children Under the Age of 13.

5. Our collection of personal information on the Site that is directed to children under 13 is intended to follow the principles of the Children's Online Privacy Protection Act ("COPPA"), a U.S. law designed to protect the online privacy of children under the age of 13.

6. Third-Party Access to your Data

6. We do not knowingly collect, use or share personal information from children under the age of 13 without verifiable parental consent or as permitted by law. Parents or guardians may review, modify, or delete their child’s personal information, or withdraw consent, by contacting us using the contact information provided at the end of this privacy policy.



7. Your Right to Withhold Information

  • 7. We do not make personal information collected from children publicly available nor do we enable children to so on our Site. We will not condition a child's participation in any activity or service on the disclosure of more personal information than is reasonably necessary to participate in an activity.

8. Accessing your own Data

8. Parents may contact us comfortcrewacademy@comfortcrew.org to review, update or delete any of their children's personal information that we may have collected and to elect for us not to collect any additional personal information from their children.


9. Security

9. We will update this Privacy Policy from time to time by posting the updated Privacy Policy online. We will not change how we handle previously collected information without providing notice and obtaining parental consent where necessary. INFORMATION WE COLLECT AUTOMATICALLY We use the anonymous information that is automatically collected to support the internal operations of the Site. Some of this information is collected through third-party analytics tools. Internal operations include the following: ·         to monitor metrics such as total number of visitors and traffic to understand which activities and services are most popular to understand the pages where visitors enter our Site and the pages viewed to reduce the repetition in the promotional messages that users see on our Site to understand generally the location of our users (e.g., zip code information) to recognize the browsers used to visit our Site, so that the content is adapted for the relevant browser to diagnose and fix technical problems. When you visit a Site, we may use cookies and similar technologies like pixels and web beacons, to collect this anonymous information for the purpose of the internal operations of our Site. A "cookie" is a piece of information that a web site or app transfers to a user's device for record-keeping purposes. As a user moves from one page or screen to another, a cookie is used to tell us that it is the same device. We may also use a cookie to keep track of your selections. You may set your device to accept or not accept cookies and you may delete any cookies that you have received. However, should you decide to disable any cookies we place on your device, you may not be able to use certain services or features on our Site. A "web beacon" is a one-pixel image (which may be visible or transparent), which may be embedded on a web page or e-mail message, and which may also provide us with information about usage of that page or e-mail message. SPECIAL CIRCUMSTANCES Law Enforcement and Safety. We may access, preserve and share your information when we have a good faith belief that it is necessary to: (i) respond to a legal request (like a search warrant, court order or subpoena) or otherwise to take action because we believe it is required or advisable under the law; (ii) detect, prevent and address fraud and other illegal activity; (iii) respond to your requests for customer service; or (iv) limit our legal liability or to protect the rights, property, or personal safety of ourselves, any user of our Site, a third party or the general public including as part of investigations. Business Transfer. If we sell or otherwise transfer part or the whole of Comfort Crew Academy or our assets to another organization (e.g., during a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your personal information, and any other information collected through our Site may be among the items sold or transferred. The buyer or transferee will be required to honor the commitments we have made in this Privacy Policy. Security Notice. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent you have given us your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. SERVICE PROVIDERS We contract with third parties to provide certain services to facilitate the operations of our Site ("service providers"), such as to manage the analytics information about usage of our Site. Our service providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted. They will be required to abide by the terms of this Privacy Policy in their handling of personal information. WHERE WE STORE YOUR INFORMATION Your information collected is through the Site may be stored and processed in the United States or any other country in which we or our service providers maintain facilities. We or our service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. By using the Site you consent to the transfer of information to the U.S. or to any other country in which we or our service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. SECURITY OF YOUR INFORMATION We strive to maintain the security of information but cannot guarantee that information security measures are fail-safe or guarantee that information on a Site may not be accessed, disclosed, altered, or destroyed. Our Site maintains technical and organizational steps to keep information collected secure, including limiting the number of people who have physical access to our database servers and use of electronic security systems and password protections to guard against unauthorized access.

10. Changes to this Policy

OTHER WEB SITE AND SERVICES
Our Site may link to other website or apps, including content offered by third parties that we do not control and whose privacy and data collection practices may differ from ours ("Third-Party Site"). We are not responsible for the practices employed by any website or services linked to or from our Site, including the information or content contained within them. 

When you go via our link to a Third-Party Site, you become subject to their terms of use and privacy policies rather than ours. You should review these other website privacy policies regarding any personal information that they may collect about you. ONLINE SAFETY Involvement in your family's online lives is one of the most important safety tools available. In addition, we encourage you to educate yourself and your child on privacy concerns. We recommend, as a starting point, the following guide published by the federal government, http://www.onguardonline.gov/articles/0031-kids-privacy.

11. Contacting Comfort Crew Academy

The Site is operated by The Comfort Crew for Military Kids, located at 8127 Mesa Dr. Ste B 206 #117 Austin, TX 78759. We use the following service providers: LearnWorlds. Please contact us if you have any questions about us or our service provider.